·
Minimum
7 years RECENT experience as a Collection Manager in a "PROFESSIONAL
DEBT COLLECTION AGENCY" specialized in collecting DEBTS OF BANKING PRODUCTS
(Credit Card, Personal Loans, Auto Loans, etc).
·
Ability
to use very advanced collection technology.
·
Good
experience in managing experienced and specialized team and direct them for handling
local and international assignments, and achieving targets.
·
Ability
to deal professionally with multinational and local banks and other financial
institutions.
·
Preferably
Arab national, he must be conversant in English.
·
Be
a graduate or post graduate from an accredited university
·
Excellent
Computer Skills.
·
Proven
oral and written communication skills
·
Ability
to analyze internal processes and results.
·
Ability
to handle multiple tasks, excellent organizational skills.
·
Must
be able to work well under pressure and deadlines.
·
Strong
analytical skills to develop and implement strategies for departmental results.
Job
Profile
·
Successful
candidate shall be having very recent hands-on experience in collecting
debts of banking products in a professional collection agency (not in a
bank). He will be responsible for managing 30-50 professional multi-cultural
staff of collectors, senior collectors and team leaders.
·
His
daily tasks shall include supervising staff to perform tasks effectively, meeting
production targets, management file reviews, meeting and exceeding compliance
standards.
·
Reports
to be communicated to upper management and client outlining daily and monthly
results.
·
Collection
strategies to be monitored and analyzed.
·
Training,
coaching & developing the collections skills and negotiation skills of the
staff.
·
Hire
to achieve departmental staffing needs.
·
Dealing
professionally with multinational and local banks and other financial institutions.
Position
requires relocating to Middle
East,
United
Arab Emirates,
Dubai/
Sharjah